Privacy Policy

1. Introduction

Groa Online OÜ, a company registered in Estonia with registry code 16799399 ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services ("Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

• Personal Data: Personal identifiers such as name, email address, phone number, billing address, and payment information.
• Usage Data: Information about how you use our Services, including IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.
• Communications: Records and copies of your correspondence with us.
• User Content: Information and content you provide when using our Services.

3. How We Collect Information

We collect information:

• Directly from you when you provide it to us (e.g., when registering for an account, subscribing to our Services, or contacting us).
• Automatically as you navigate through our Services (using cookies, web beacons, and other tracking technologies).
• From third parties, such as business partners and service providers.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information, including confirmations and invoices.
• Send administrative information, such as updates to our terms, conditions, and policies.
• Respond to your comments, questions, and requests.
• Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Detect, prevent, and address technical issues, fraud, and other illegal activities.
• Comply with legal obligations.

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, update, or delete your personal information.
• The right to rectification (to correct or update your personal information).
• The right to object to processing of your personal information.
• The right to data portability (to receive a copy of your personal information).
• The right to withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Estonia and choose to provide information to us, please note that we transfer the data to Estonia and process it there.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at: